Effective Date: 06.02.2025

Book My Stay Holiday Homes LLC (“we,” “our,” “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website www.bookmystay.ae and use our services.

1. Information We Collect

We may collect information about you in various ways:

a) Personal Data

While using our services, we may ask you to provide certain personally identifiable information, including but not limited to:

• Full name
• Email address
• Phone number
• Postal address
• Date of birth
• Payment information (e.g., credit card details)
• Government-issued identification

This information is necessary to facilitate bookings, process payments, and provide customer support.

b) Usage Data

We may collect information about your interactions with our website and services, such as:

• IP address
• Browser type and version
• Pages visited
• Time and date of visits
• Time spent on pages
• Referring website addresses

This data helps us understand user behavior and improve our services.

c) Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us remember your preferences and personalize content. You can manage your cookie preferences through your browser settings.

2. How We Use Your Information

We use the collected information for various purposes:

• To Provide and Maintain Our Services: Facilitating bookings, processing payments, and providing customer support.
• To Improve Our Services: Analyzing usage data to enhance user experience and develop new features.
• To Communicate with You: Sending booking confirmations, updates, promotional materials, and responding to inquiries.
• To Ensure Security: Monitoring and preventing fraudulent activities and ensuring compliance with our terms and policies.

3. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:

• Service Providers: We may share your information with third-party vendors who perform services on our behalf, such as payment processing, data analysis, and marketing assistance.
• Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities.
• Business Transfers: In the event of a merger, acquisition, or asset sale, your personal information may be transferred.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

5. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

• Access: You can request a copy of the personal information we hold about you.
• Correction: You can request that we correct any inaccuracies in your personal information.
• Deletion: You can request that we delete your personal information, subject to certain legal obligations.
• Objection: You can object to the processing of your personal information under certain circumstances.

To exercise these rights, please contact us at hello@bookmystay.ae.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Effective Date” at the top. We recommend reviewing this Privacy Policy periodically for any changes.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Book My Stay Holiday Homes LLC

703, Building 2, Bay Square, Business Bay, Dubai, UAE
+971 4 572 3103
hello@bookmystay.ae